Solutions Engineer

Building Healthcare That Remembers Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to. At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 190 million patient interactions, 62,000 care protocols, 1.6 million decision pathways. We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list! Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below. About the Role You’ll work closely with customers, prospects, and internal teams to translate business goals into scalable AI architectures built on our platform and models. As a Sales Engineer, you’ll serve as a trusted advisor — bridging the gap between cutting-edge technology and real-world healthcare impact. You’ll identify opportunities, shape solutions, and ensure seamless deployment and adoption of AI that truly transforms patient access and engagement. This is an ideal role for a deeply technical builder who’s excited about healthcare, data, and AI—someone who thrives in a fast-paced, mission-driven environment and enjoys helping complex organizations unlock value with intelligent automation. This role reports to the Director of Solutions Engineering. What You’ll Do Act as a technical advisor and strategic partner to customers and prospects. Lead complex demonstrations of Assort Health’s AI offerings, showcasing real-world value and scalability. Partner with Sales to qualify new prospects and support existing customers on their journey to build and scale AI-driven healthcare solutions. Provide high-value feedback to Product, Engineering, and Research teams to inform platform evolution and feature prioritization. Create educational content and tooling to empower both internal teams and external partners. What You’ll Bring 2+ years of experience in pre-sales or solutions engineering within healthcare or electronic health record (EHR) environments. Exceptional communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders. Proven ability to map business needs to technical solutions and drive consensus across multidisciplinary teams. Strong engineering fundamentals with experience designing, building, or scaling production-grade systems or applications. A strong sense of ownership, curiosity, and adaptability — eager to learn new skills and ensure both team and customer success. Comfort operating in dynamic, high-growth environments, managing multiple priorities, and context-switching with ease. Willing to travel up to 50% as needed. Nice-to-Haves Experience with voice AI technologies. Familiarity with healthcare data formats (e.g., FHIR, HL7) or hospital operations. Prior experience at a high-growth AI or healthcare technology startup with voice AI Note: Compensation is determined based on a range of factors considered throughout the interview process, including experience, skills, and other relevant considerations. Benefits & Perks for Assorties 💸 Competitive Compensation – Including salary and employee stock options so you share in our success. 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow. 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive. 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first. 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it. 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas. 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health. 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier. 👵 401(k) – Build your retirement savings. How We Work & What We Value Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive , relentlessly striving to improve, keep a 5-Star Focus , as our customers are our lifeblood, always Answer the Call , remembering that ownership and accountability are paramount, and show up with One Pulse , because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you! Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.