Implementation Engineer

We are seeking a technically skilled, client-facing Implementation Engineer to join our post-sales delivery team. This role serves as the technical owner of implementation across a portfolio of clients, ensuring seamless configuration, integration, and onboarding of our enterprise solutions. The Implementation Engineer will help manage the day-to-day of all client implementations. They will manage the scope, deliverables, and timeline for client implementations, and will be responsible for installing, configuring, and troubleshooting. They will also act as a trusted technical advisor during the implementation phase, providing expert guidance on API usage, platform configuration, and integration best practices. They must think tactically from client to client. During implementation and long thereafter, they will be expected to document, communicate, and be the expert on client setups, and details of the implementation. This is a consultative and collaborative role requiring strong communication, technical fluency, and a solutions-driven mindset. While not embedded full-time with any single account, the Implementation Engineer will engage in projects as needed to scope, support, and guide technical implementation efforts.