Technical Account Manager - Everbridge 360 Prepare

Everbridge 360 AI simplifies critical event management with its intuitive design and powerful risk mitigation features. By streamlining emergency response, minimizing communication delays, and improving operational efficiency, it strengthens your organization’s resilience like never before. The Technical Account Manager (TAM) is the primary technical point of contact and trusted advisor for assigned Everbridge 360 AI Prepare customers. Reporting into Technical Account Management, the TAM owns the technical relationship, platform adoption, governance, and ongoing optimization of the Everbridge 360 AI Prepare solution. The TAM acts as an extension of the customer’s business continuity team and serves as the customer advocate within Everbridge, coordinating across Account Management, Product, and Engineering to drive long-term customer success and retention.