AI Solutions Engineer – Salesforce Agentforce

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? This is a high-impact, highly collaborative role sitting at the intersection of AI engineering and customer service excellence. As an Agentforce Solutions Developer within the Customer Enablement (CE) organisation, you will be central to realising Keyloop’s investment in AI-powered customer operations – building, optimising and scaling intelligent agents to drive meaningful efficiency across our global support and service operations. You will work closely with CE leaders, functional heads, and cross-functional stakeholders to design and deliver a cohesive programme of AI-powered developments that reduce effort, accelerate resolution, improve customer outcomes, and advance the sophistication and autonomy of our AI agents. This role is part of Keyloop’s growing Global Delivery Hub in Vietnam.