Manager, Cloud Engineering

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . We are seeking a Manager, Cloud Engineering to lead and develop a team of cloud engineers while serving as a key technical authority for the architecture, reliability, and evolution of our cloud platform. This role combines hands-on technical leadership with team development, driving infrastructure modernization, automation, and operational excellence across our global SaaS environment while building and mentoring a high-performing engineering team. We are primarily an Azure-based environment with some cloud systems operating in AWS. A key focus for this role is to guide the strategic evolution and consolidation of our cloud infrastructure, ensure platform stability while simplifying architecture, and cultivate a team of cloud engineers capable of owning these objectives independently. This is a hands-on leadership role which allows someone to explore their innate curiosity to solve complex challenges, improve engineering systems, and develop talented engineers. They will build and manage a small team of cloud and database engineers while shaping the long-term evolution of our SaaS platform and fostering a culture of technical excellence. What You'll Do Technical Leadership & Architecture Define and evolve the architecture of the cloud platform on Microsoft Azure Own the technical roadmap for the cloud platform and guide modernization initiatives Serve as the senior technical escalation point for complex infrastructure and production issues Remain hands-on with infrastructure design, Infrastructure-as-Code (Bicep preferred, ARM, or Terraform), and architectural decision-making Define reusable platform patterns and infrastructure modules that enable product teams to deploy safely and efficiently Establish reliability practices including observability, monitoring, alerting, SLOs, and incident response Lead cloud cost optimization initiatives and provide FinOps leadership across the organization Team Leadership & Development Build, hire, and onboard a high-performing team of cloud engineers aligned with current and future business needs Set clear performance expectations, conduct regular feedback, and manage performance reviews for direct reports Create individualized development plans that align with both team objectives and career aspirations Mentor and coach engineers on technical skills, leadership capabilities, and career growth Provide career pathing guidance and identify internal promotion and advancement opportunities Empower team members to own projects, make technical decisions, and grow their ownership and accountability Foster a collaborative, inclusive team culture that values technical excellence, continuous learning, and psychological safety Delegate appropriately to develop team capability while maintaining hands-on involvement in critical initiatives Operations & Strategic Execution Partner with engineering, product, and security teams to ensure infrastructure meets scalability, security, and compliance requirements Improve CI/CD pipelines, deployment automation, and operational consistency across environments Design highly available systems capable of supporting global SaaS workloads Implement tooling and reporting that provide transparency into infrastructure usage and cost drivers Leverage AI-assisted engineering tools to accelerate team productivity, infrastructure automation, and operational insights Manage team capacity planning, resource allocation, and workload prioritization Drive cross-functional collaboration between cloud engineering, product, security, and other engineering teams Required Qualifications 7+ years of experience in cloud engineering, platform engineering, or DevOps roles with increasing technical responsibility 2+ years of experience in a leadership, management, or senior technical role with direct responsibility for mentoring or developing engineers Experience operating production infrastructure for SaaS platforms Strong expertise with Microsoft Azure infrastructure and architecture Experience working with Infrastructure-as-Code tools such as Bicep, ARM templates, or Terraform Strong scripting or programming skills in PowerShell, Python, C#, or similar languages Experience designing and operating highly available distributed systems Demonstrated ability to lead and develop technical teams Strong collaboration, communication, and interpersonal skills with the ability to influence across organizational levels Experience with hiring, onboarding, and performance management of technical teams Preferred Qualifications Azure certifications such as AZ-104 (Azure Administrator) or AZ-305 (Azure Solutions Architect) Experience with Azure Kubernetes Service (AKS) and containerized workloads Experience working across multiple public cloud providers (Azure and AWS) Experience planning or executing cloud migration or platform modernization initiatives Familiarity with SRE practices and modern observability platforms Experience leveraging AI-assisted engineering tools and emerging AI-driven operational platforms Prior experience managing remote or distributed engineering teams Exposure to engineering management best practices, coaching, and organizational development Salary: ₹3,500,000 - 4,500,000 base salary plus 15% bonus Location: Pune, Hybrid As a learning company we believe in the potential of everyone; if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can. We are an equal opportunity workplace employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. Applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.