Head of Product, PrezzeePay

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter. Prezzee is looking for a seasoned product leader to own and elevate PrezzeePay as a core growth engine for the business. As Head of Product, PrezzeePay, you’ll own the vision, strategy, roadmap and end-to-end performance of the payments and issuing value stream. By working across the business and external partners, you’ll turn customer problems, business priorities and market opportunities into clear product strategies and measurable outcomes. This is a senior strategic and operational leadership role where you’ll make the calls that shape what we build, why we build it and how we deliver it. What You’ll Do Define the long-term customer-led and data-driven strategy for PrezzeePay and own value-stream OKRs. Build and manage a multi-quarter roadmap balancing customer value, commercial impact, technical sustainability and operational efficiency. Lead customer and partner discovery, using behavioural data, analytics, research and experimentation to drive product decisions. Identify new payment use cases, growth opportunities, business models and partnerships. Own GTM strategy and partner closely with Marketing, Commercial, Partnerships, Operations, Risk and Compliance to launch and scale new capabilities. Build strong relationships across schemes, processors, issuers and strategic partners. Own prioritisation, business cases, ROI analysis and investment decisions across the value stream. Lead multiple squads and drive alignment across Product, Engineering, UX, Data and other functions. Own delivery, proactively managing dependencies, risks and blockers to ensure predictable outcomes. Establish PrezzeePay as a growth product -not simply payments infrastructure. What You Bring 10+ years’ experience in product strategy, product management, portfolio leadership or program delivery within technology-driven organisations. Strong experience leading multiple squads or large multidisciplinary teams. Deep understanding of payments, issuing, prepaid open-loop and closed-loop cards, schemes, processors and program management. Proven experience developing customer- and data-led product strategies and multi-quarter roadmaps. Strong commercial acumen, including business cases, forecasting, modelling and ROI analysis. Experience leading complex GTM initiatives and working with external partners. Strong decision-making skills and the ability to make clear trade-offs in ambiguous environments. Exceptional stakeholder management and executive-level communication. Experience working with distributed and global teams. Your Strengths Strategic thinker with strong customer and commercial instincts. Decisive, accountable and comfortable making tough prioritisation calls. Outcome-driven, with a bias towards measurable impact over activity. Analytical and data-literate, using evidence to drive decisions. Influential leader who can align and galvanise cross-functional teams. Comfortable with ambiguity and able to bring clarity to complex challenges. Collaborative communicator who builds trust across teams and stakeholders. Why Join Prezzee? This is an opportunity to shape a strategically important product and help make payments a core growth engine for Prezzee.You’ll have the autonomy and influence to define the future of PrezzeePay, working with talented global teams to build scalable payments and issuing capabilities, accelerate partner and program launches, and unlock new customer and commercial opportunities. At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer Prezzeeversary Leave – Extra day of annual leave for each year you’re with us. BirthYay Leave – Celebrate you with a paid day off during your birthday month. Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs. ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty. Office Allowance – One-time payment to upgrade your office setup. Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year. Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team. Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus. Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions. Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride. Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers. Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all three of our three regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic, Give ingenuity, Give damn. Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.