Product Manager

SimplifyNext empowers organizations to thrive by simplifying complexities and unlocking next-generation technologies. Trusted by 150+ organizations, we drive measurable business impact through intelligent automation, AI-driven innovation, and next-gen applications. With a team of more than 200 professionals, we operate from our headquarters in Singapore and offices in Thailand and Malaysia, serving clients across Asia Pacific and the Middle East. Recognized among Singapore’s 100 Fastest Growing Companies and Asia Pacific High-Growth Companies from 2023 to 2025. We partner with leading global technology providers, including Microsoft, AWS, ServiceNow, UiPath, Automation Anywhere, SS&C Blue Prism, OutSystems, Workato, ABBYY, etc. Our customers span leading global and regional organizations across industries such as Banking & Financial Services, Healthcare, Education, Manufacturing, Real Estate, Logistics, Transportation, Technology, Public Sector, and Defense. We’re not hiring a feature manager. We’re hiring someone who solves real problems. At SimplifyNext, Product Managers sit at the heart of our work – partnering with clients, users, designers and engineers to discover what actually needs solving, then driving measurable outcomes that transform how organisations operate. We work across public sector and enterprise, at the intersection of AI, automation, and product-led transformation. If you’re the kind of person who asks “why” before “how”, who measures success in outcomes not story points delivered, and who thrives in ambiguous, high-stakes environments – read on. What You'll Do Discover and Define the Right Problems Lead deep-dive discovery with clients, users, and stakeholders to surface real pain points Apply structured root-cause techniques (5 Whys, problem trees) to separate symptoms from causes Translate messy, ambiguous challenges into sharp, data-backed problem statements Drive Outcomes, Not Output Define success in terms of measurable business outcomes before a single line of code is written Build and own a metric framework — leading indicators, lagging indicators, and Value-Cost Ratio (VCR) Hold yourself and your team accountable to delivering real business value Validate Before You Build Design lean experiments, prototypes, and MVPs to test assumptions with minimum investment Prioritise ruthlessly using value-vs-cost frameworks; know when to stop as well as when to proceed Run structured A/B and user tests to validate product direction Shape Exceptional Customer Experiences Partner with designers to create intuitive, low-friction experiences for both enterprise and public-sector users Champion the user throughout delivery — from discovery to launch and beyond Lead Stakeholders and Steer Decisions Align cross-functional teams (policy, operations, tech, design) around a shared problem and priority set Facilitate difficult trade-off conversations with senior stakeholders; make the call when needed Communicate progress, risks, and decisions with clarity to all levels Scale with Confidence Guide products from Proof of Concept → Proof of Value → Scale → Maturity Identify and mitigate market, technical, and team risks at each stage Drive continuous improvement through structured retrospectives and metric reviews Who You Are Must-Have Problem-first mindset — you define problems before proposing solutions Outcome-driven thinking — you measure impact, not activity Relentless curiosity — you ask ‘why’ until you hit the real root cause Comfort with ambiguity — you structure the unstructured Bias for action — you run experiments rather than endlessly debating options Strong stakeholder communication — written and verbal, across all seniority levels Good to Have 3–7 years in product management or product-adjacent roles (consulting, business analysis, solutions architecture) Familiarity with Agile / iterative delivery methodologies Exposure to enterprise platforms such as ServiceNow or Microsoft Power Platform Grounding in UX principles and data metrics / analytics Experience working with public sector or large enterprise clients For Senior PM candidates (7+ years), we also look for: Ownership of complex, cross-organisational problem spaces Track record of driving product strategy, not just execution Experience mentoring PMs and shaping team culture Ability to influence at executive and board level This role is not for you if… You treat product management as a feature backlog and release schedule You jump to solutions before fully understanding the problem You measure your work by tickets delivered, not outcomes achieved You need a fully defined brief to get started Why SimplifyNext We partner with governments and enterprises to shift from project delivery to product thinking. That means working on problems that genuinely matter – healthcare access, business licensing, workforce development – and being held accountable for outcomes, not just deliverables. High-impact problem spaces Public sector and enterprise transformation, AI, and automation at scale Product-first culture We measure success by outcomes and Value-Cost Ratio – not features shipped Cross-functional ownership PMs own the full problem space – policy, ops, and tech – not just the tech layer Learning environment Frameworks, coaching, and real stretch assignments from day one At SimplifyNext, we’re committed to building a team of curious, driven, and forward-thinking individuals who care deeply about creating meaningful impact through technology. If you’re excited by the opportunity to grow, collaborate, and shape the future of digital transformation across the region, we’d be happy to hear from you.